Shipping

Every order is carefully prepared and shipped with a tracked courier. You will receive the tracking number by email as soon as the package is dispatched.

Shipping costs

• Italy: €3.99 – free on orders over €100
• European Union: €9.99 – free on orders over €100
• Rest of the world (USA, United Kingdom, Switzerland, Canada, Australia and other served countries): €19.99 – free on orders over €200

Delivery times

• Italy: 3–6 business days.
• European Union and rest of the world: estimated times provided at the time of shipping.

Delivery times start from the order confirmation and exclude Saturdays, Sundays and holidays.

Duties and taxes (outside the EU)

For deliveries outside the European Union, the destination country may apply customs duties or taxes, which are the responsibility of the recipient.

Damaged or delayed package

If the package arrives damaged or does not arrive within the indicated timeframe, write to us at edda.biancheria.casa@gmail.com with your order number: we will resolve the issue with the courier.

Teddy Home – VAT number 02103070963
Registered office: via Trento Trieste 22, 20853 Biassono (MB), Italy
Email: edda.biancheria.casa@gmail.com